IsOn24 Call Agent

The AI receptionist for real estate & property management

Answer every call 24/7, book showings automatically, and never miss a lead — even when you're out on a showing.

Answers calls 24/7 Books showings 2-way texting Instant lead capture
Begin free trial See It In Action

Your phone line takes one call. IsOn24 takes them all — 5 or 500 callers at once, every one answered on the first ring.

The numbers

Why IsOn24?

In real estate, the agent who answers first usually wins the client.

Real estate agent busy with clientsBuyer behavior
71%1
of repeat buyers interviewed only one agent

The first agent to answer often wins

Most home buyers interview only one agent. If your call goes to voicemail, the next agent on their list picks up.

IsOn24 answers every call, 24/7.

Client getting an instant responseSpeed to lead
7×2
more likely to qualify a lead contacted within an hour

Speed wins the lead

Leads contacted within an hour are 7 times more likely to qualify than those contacted an hour later, and over 60 times more likely than after a day.

IsOn24 responds on the first ring.

Agent focused on growing the businessLost revenue
$9,6003
commission on one missed buyer, $400,000 home

What is one missed call worth?

With buyer’s agents averaging a 2.40% commission, one missed buyer on a $400,000 home is about $9,600.

IsOn24 captures every caller as a lead, even while you’re at a showing.

Sources: 1 NAR 2024 Profile of Home Buyers and Sellers · 2 Harvard Business Review, 2011 · 3 Redfin, Q1 2025 (example uses an illustrative $400,000 home)

Every channel, one system

However customers reach you, it all lands in one place

Some customers call, some text, and some use the web plugin on your website. Your IsOn24 Call Agent answers all three, 24/7, and sends everything to the same calendar, the same inbox, and the same leads screen. No separate tools, nothing to copy over.

  • Call, text, or web pluginCustomers use whatever is easiest for them: your business number for calls and texts, or the web plugin on your website.
  • One Call Agent answers them allThe same AI receptionist, with the same knowledge of your business, replies on every channel, day and night.
  • One calendar, one inbox, one leads screenBookings from any channel go into your calendar, every conversation lands in one inbox, and every new contact becomes a lead.

Want to take some calls yourself? Live calls can wait in the call queue for your team.

IsOn24 phone appointment system for real estate
Scheduling

Automatically book showings & meetings

Let clients schedule over the phone, by text, or online — no back-and-forth needed.

Every channel

Fill your calendar from calls, texts, and your website

Your rules

Set custom availability, rules, and follow-up questions

Alternate times by text

Negotiate alternate times via text automatically

Your calendar

Syncs with Google Calendar and more

Learn more
Communications

Voicemails, texts & chats — all in one place

Stop switching between apps. Every client message lands in one clean dashboard.

One screen

All voicemails, texts, and chats neatly organized in one screen

Real 2-way texting

Real 2-way texting from your business number on any device

Natural replies

Clients reply naturally — just like texting a friend

Office or showing

Stay connected whether in the office or out at a showing

Call queue

A call center for your team — without the complexity

Queue incoming calls and let your whole team answer from any device, anywhere.

  • Calls queued in order received, with hold music
  • Answer from any phone, tablet, or computer
  • Handle peak hours without missing a lead
IsOn24 automatic call queue for real estate teams
1

Calls line up in order

IsOn24 queues live calls in the same order they are received, so no one gets a busy signal.

2

Callers hear your messages

While they wait, callers hear your messages and music.

3

Answer from anywhere

Your team answers waiting calls from any phone, or from the IsOn24 app on a tablet or computer.

4

The next caller rings through

As soon as one call ends, the next caller in line rings through automatically.

Native Integrations


Over-the-phone bookings into Square Appointments


  • Full two-way integration with Square Appointments

    Connect IsOn24 to Square and it automatically learns your customers, services, staff, and bookings. Calls book only open slots — no double booking. All bookings appear in your Square calendar.

  • Natural and Accurate

    Businesses and customers love IsOn24 because it answers calls and texts with natural, accurate conversations.

  • Convert calls into qualified leads

    IsOn24 collects specific caller information to generate well-qualified leads — all pushed into the Square Customer directory.

  • Automatic text back & 2-way texting

    IsOn24 automatically responds to most text messages and alerts you for the rest. Reply with pictures and documents.

  • And the setup?

    It's automatic. Connect your Square account and IsOn24 learns your business hours, addresses, and customers instantly.

    • Anything else you'd expect from trained front desk staff — IsOn24 does it 24x7.

IsOn24 syncs with Square Appointments
Learn More Connect through Square



IsOn24 + Jobber: Fits like a glove


  • Over the phone bookings into the Jobber schedule

    Phone, text, or online bookings appear as assessments in Jobber. New customers are pushed as contacts, all calls and texts added as notes.

  • Natural and Accurate

    Contractors and home service businesses love IsOn24 for its natural, accurate conversations.

  • Convert calls into qualified leads

    IsOn24 gathers specific caller information to help you focus on high-value clients.

  • Automatic Call Queue

    Live-answer priority calls (estimates, sales) from any phone, tablet, or PC while callers wait in queue.

  • Automatic text back & 2-way texting

    IsOn24 auto-responds to most texts and alerts you for the rest. Reply with pictures and documents.

  • And the setup?

    Only 3 minutes. Follow the instructions from the Jobber marketplace link.

    • Anything else you'd expect from trained front desk staff — IsOn24 does it 24x7.

IsOn24 and Jobber Integration
Learn More Connect through Jobber



Book appointments from phone calls into Google Calendar


  • Full two-way integration with Google Calendar

    Connect Google Calendars to IsOn24 and it learns your bookings and contacts automatically. Calls book open slots only — no double booking. Supports multiple staff calendars and meeting types.

  • Natural and Accurate

    Professionals love IsOn24 for its natural, accurate conversations with clients.

  • Convert calls into qualified leads

    IsOn24 collects caller information and pushes leads into Google Contacts for follow-up and remarketing.

  • Automatic Call Queue

    Live-answer priority calls from any device while callers wait in an automated queue.

  • Automatic text back & 2-way texting

    IsOn24 auto-responds to most texts and alerts you for the rest.

  • And the setup?

    Automatic. Connect your Google Calendars and IsOn24 learns everything instantly.

    • Anything else you'd expect from trained front desk staff — IsOn24 does it 24x7.

IsOn24 syncs with Google Calendar
Learn More Get Started


Connect to your apps

IsOn24 connects to your Calendar, Scheduler, CRM, and other apps

Learn more

24x7 AI appointment system for service professionals, restaurants, salons, stores and more

Like what you heard?

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24x7 AI appointment system for service professionals, restaurants, salons, stores and more

Like what you heard?

Get Yours Now

Real estate: Frequently asked questions

Yes. Clients schedule showings and meetings over the phone, by text, or online. You set custom availability, rules, and follow-up questions, IsOn24 can negotiate alternate times by text, and it syncs with Google Calendar.

No. IsOn24 answers every call 24/7, captures the caller's details and questions as a lead, and alerts you instantly by text and email so you can follow up.

Yes. Property managers use IsOn24 to communicate with tenants, prospective tenants, and others asking about rental properties, by phone and two-way text from the business number.

Yes. Clients can call to cancel or reschedule, and IsOn24 updates the appointment in your calendar automatically, so the old time slot opens up for other clients.

Yes. IsOn24 sends automatic text and email reminders, so buyers and renters are less likely to miss their showing.

Yes. IsOn24 texts back automatically and gives you real two-way texting from your restaurant's number. Voicemails, texts, and online chats are kept together in one screen.

IsOn24 has native integrations with Google Calendar and Square Appointments, and connects to other calendars, schedulers, and CRMs, such as Calendly, Acuity Scheduling, HubSpot, Salesforce, and Zoho CRM, through app links or Zapier. See integrations.

Yes. IsOn24 answers questions about your services, office hours, and location, plus anything else you add, such as how to apply for a rental or which documents to bring to a showing.

Yes. IsOn24 knows your business hours, so it can tell callers whether you're open now and when you open next.

By default, the Call Agent replies with the response you set for the “operator” option. You can change this so the Call Agent switches to IVR (digit-input) mode instead and reads out your options to the caller.

That's up to you. You can customize the greeting to introduce your Call Agent in any way you choose.

IsOn24 directly supports English in a variety of accents. For other languages, such as Spanish, you can record your greeting and answers in the language of your choice.

Yes. The automatic call queue holds callers in the order they called, with hold music, so anyone on your team can answer from any phone, tablet, or computer.

No. IsOn24 answers every call at once, whether it's 5 or 500, so no caller hears a busy signal. Your plan's monthly call minutes still apply. See plans and pricing.

Yes. When callers ask for an option such as "leasing" or "maintenance", they can be connected directly to the right person's phone. You can add more options in the same way.

IsOn24 collects the caller's name, phone number, email, and any specific questions you add, and sends you instant notifications by email and text. All voicemails, texts, and chats are kept in one screen in IsOn24 app, with a full transcript of every call.

Yes. IsOn24 provides detailed daily and monthly reports of your calls, showings, and leads, grouped by outcome for easy review.

It depends on your plan: Starter includes 1 user, Sprinter up to 3 users, Sprinter Plus up to 5 users, and Cruiser up to 10 users. See plans and pricing.

Available at all subscription levels. IsOn24 keeps a full transcript of every call and audio recording of forwarded calls it answers.

You will get a local phone number for your Call Agent.

Forward calls from your current phone numbers to your IsOn24 number — takes less than a minute.

You are welcome to port your current phone number to IsOn24 at any time.

You can upgrade to a toll-free or vanity number at any time.

Switch your Call Agent to digit-input IVR mode at any time.

Monthly plans have no contract. Cancel anytime and your subscription will not renew the next month. Annual plans are a 12-month commitment, priced with two months free.

Data storage and protection are covered in our privacy policy.

Plans start at $59 per month with a 7-day free trial and no credit card required. There is no setup fee. See plans and pricing.
Customer stories

You, too, will love IsOn24!

What businesses like yours say about IsOn24.

RKAK Realty and Property Management

I use Ison24 on a daily basis to communicate with hundreds of tenants and potential future tenants, and others who seek information on our rental properties. It is easy to use and quite an effective communication tool. I like the simple user interface. Overall, Ison24 has helped our company to respond to our stakeholders better. I would recommend this product to any business out there that wants to improve its communication with customers and other stakeholders.

RKAK Realty and Property ManagementIsOn24 customer
The UPS store

Great concept user friendly, takes a weight off for screening the number calls we get that are not revenue generating

The UPS storeIsOn24 customer
Koriander

My restaurant, Koriander in Belmont gets 50% more calls related to our catering business. Especially for catering, customers call us when they have time, that may not be our best time. We may be busy with guests, or we might be closed. With IsOn24, the virtual agent direct calls to messages and give some info to callers, so they are prepared when we call them back. By all means, my pleasure to have IsOn24 service in my restaurant.

KorianderIsOn24 customer
Integrated online apps

Turn your website into a 24/7 growth machine

Automated chat, online appointments, qualified leads, and more.

IsOn24 integrated online apps: chat, reservations, and lead forms
And there's more

Wait! There is a lot more…

Setup? It's ready to go

  • Your Call Agent is ready to answer your phone calls right after signup.
  • Quickly add new call options, customize your answers, and set follow-up actions.
  • Need specific call flows or some help? Book a call with a specialist.
IsOn24 is ready to use right after signup

Any device, anywhere

  • In the office or on the go, the IsOn24 app works on all your favorite devices.
  • Chat with your customers or review showings from anywhere.
  • Answer queued calls from anywhere, using any phone, tablet, or computer.
The IsOn24 app on phone, tablet, and computer

Recording, analytics & insights

  • Every call is transcribed as a simple dialog between the caller and your Call Agent.
  • You can choose to record your conversations with callers.
  • Daily call and usage reports group your calls by outcome for easy review.
IsOn24 call transcripts and reports

Zapier integration

  • Automatically log your phone calls into your CRM.
  • Send booked showings straight to your Google Calendar.
  • Send text messages from a spreadsheet.
  • Do all of that and much more through the IsOn24 Zapier integration.
Zapier connects IsOn24 with your current apps
Across the U.S.

IsOn24 at work

Businesses from coast to coast count on IsOn24 to answer their calls every day.

The map shows one pin per zip code.

Like what IsOn24 can do for your real estate business?

Start answering every call, showing request, and lead today.

  • 7 days free
  • No credit card
  • No setup fee
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What IsOn24 can do for your real estate business
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