Takeout orders
Move your phone orders online - or IsOn24 can also queue live calls so your team can answer from any phone, tablet, or PC.
Reservations
Accept reservations
over the phone and online in a built-in reservation system or connect to your current system.
Text back & 2-way texting
IsOn24 also texts back and keeps your voicemails, texts, and online chats together.
Why IsOn24?
Busy hour rush?
Phone orders peak in the evening, and reservation calls spike in the afternoon. Create a fantastic customer experience by automatically answering customer calls 24x7.
Instant responses build trust
Do you like waiting?
Neither do your customers.
Help your diners get the answers they need and even book reservations anytime.
Focus on growth
Your focus is your superpower. Use it to grow your business. Let IsOn24 answer your customers because every superhero needs an intelligent sidekick.
Takeout orders
Move your phone orders online - or IsOn24 can also queue live calls
How it works
Takeout calls lined up automatically
The IsOn24 automatically lines up incoming takeout calls so that you can answer all of them one by one.
No need to put anyone on hold
You will not need to put the first call on hold to answer the second one. The second, third, and all the following callers will wait while listening to your Takeout promotions such as your Daily specials.
Anyone can answer takeout calls
Right after you hang up the first call, your phone will automatically ring with the next waiting call. Other callers will follow in the same manner.
Answer from any Phone, Tablet or Computer
Busy is good, make most out of it
Whether you get busy every evening, or just the weekends, or only on special days, you can now be confident to serve every caller.
Use any phone as needed
You can answer the waiting takeout calls from any phone, such as any landline phone at any other location, or any cell phone. Save them for the future or use only on an Adhoc basis.
Just push a button to answer waiting calls
During the takeout rush, give your staff a tablets or computers. The IsOn24 app shows a real-time view of the waiting calls and your staff can answer multiple calls directly from any computer or tablet.
Now you have a tool to make the most out of every busy hour, evening, or season.
Reservations - Phone, Text, and Online
Accepted from Phone calls, Online and even from Text messages as per your rules and availability.
Fill your calendar from phone calls, website, and even from text messages
Quickly add special hours, rules, and custom fields to match your process
Gather additional information such as dietary restrictions
Easily negotiate alternate times and answer any questions via text messages
Quickly connect with your current reservation app via Zapier
Instantly engage every inquiry
Instantly engage every inquiry
Never miss a catering or event inquiry
Never miss a catering or event inquiry
Gather information
For inquiry calls and online requests, the IsOn24 will automatically gather event and caller's contact information for you.
Share collateral
IsOn24 will also share the event/catering menu with a text message and email, right after replying to the inquiry.
Instant alerts
You will also receive an instant text alert to follow up and seal the deal.
Notes & Reminders
Make notes and setup reminders for your team
Connect with your current apps
Have questions?
Frequently asked questions are answered in this video
You, too, will love IsOn24!
The Pizza Taproom
Thanks to Ison24, managing our phone system has become effortless. The AI-powered system efficiently handles customer calls, offering options for ordering, location details, and hiring information. We no longer have to deal with robocalls, saving us valuable time. Ison24 has greatly improved our operations, and we highly recommend it to any business seeking to streamline their phone communication.
Milan Cuisine
To me this software feels like having a live personal secretary 24x7, that
decides if I am needed, finds me anywhere I might be and then relays back my responses to my
customers.
But it's actually much better because I only have to push two buttons.
Crab House NY
The customer service is outstanding. The team is very responsive, professional and eager to make enhancements. They provide great training, and are always willing to prioritize you and your requests as long as they’re within reason. They are extremely knowledgeable about their products and always answers every single one of our questions with full details. The AI Voice System is also easy to use, customizable to your needs and has saved us a lot of time. Similarly with the reservation system. It’s a user-friendly interface and has saved us a great amount of time. The reservation system is integrated into our website and is super easy for our customers to use. This helps to streamline our process and makes it a lot more efficient for us. The software also allows us to easily reach out to our customers. We highly recommend it!
Locanda Positano
Many of our guests prefer to call our Restaurants. IsOn24 allows us to answer every phone call instantly and offer a unique guest experience even before they walk in.
Koriander
My restaurant, Koriander in Belmont gets 50% more calls related to our catering business. Especially for catering, customers call us when they have time, that may not be our best time. We may be busy with guests, or we might be closed. With IsOn24, the virtual agent direct calls to messages and give some info to callers, so they are prepared when we call them back. By all means, my pleasure to have IsOn24 service in my restaurant.
Mumbai Local Restaurant
We never miss any Catering or Party booking, even when I travel. My customers can reach any of my restaurant, any time or day, through Phone, Web or even Text. Thanks IsOn24.
Two-way Texting
Voicemails, Texts, and Online chats altogether. Finally!
All customer Voicemails, Texts, and Online chats - neatly organized on one familiar screen.
Real two-way texting with your business number, from your phone, tablet, and PC.
Appear naturally to your customers. They receive your texts just as they receive texts from their friends - and they also reply similarly.
In the office or on the go - You are never too far from your most demanding clients.
Grow your business like never before.
Integrated Online Apps
Turn your website into a 24x7 growth machine.Automated chat, online reservations, qualified leads, and more.
Wait! there is a lot more...
Setup? It's ready to go
- Your AI voice assistant is ready to answer your phone calls right after the signup!
- Quickly add new call options, customize your answers, and follow up actions.
- Specific call flows? Or need some help? Book a call with a specialist.
Any device, anywhere
- In the office, or on the go - IsOn24 app conforms to all your favorite devices.
- Chat with your customers, or review reservations from anywhere.
- You can even answer queued calls from anywhere using any phone, tablet, or computer.
Recording, Analytics & Insights
- All calls are transcribed as a simple dialog between the caller and your AI voice assistant.
- You can choose to record your conversations with your callers.
- Daily call and usage reports group your calls by their outcomes for easy review
Zapier Integration
- Want your phone calls to be automatically logged into your CRM?
- Or, wish that your google calendar automatically receives phone reservations?
- and, maybe you would like to send text messages from a spreadsheet?
- You can do all of that and a lot more via our Zapier integration.
Integrated Online Apps
for your website and social media pages. Online orders, reservations, chat, and more
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IsOn24 connects to your Calendar, Scheduler, CRM, and other apps
IsOn24 at work
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