How to use the Leads system
Use the IsOn24 Leads system to capture, review, and follow up on leads from phone calls, text messages, and your website.
The IsOn24 leads system converts calls into rich, qualified leads by collecting exactly the information you need from every caller, so you can follow up fast or ignore. You can create multiple lead categories, such as sales leads vs. support tickets, quote requests, or catering inquiries. Then you can customize the questions IsOn24 asks callers to collect specific information for each category. It's like creating an online form.
Additionally, if you connect your website to the IsOn24 plugin, you can capture online leads. Learn more about the IsOn24 website plugin here.
As usual, you will get instant text and email alerts for every new lead.
Here is a screen-capture video:
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